BiG Staff

Department Heads

Erin Kiltz: Founder/Executive Director Emeritus

Luke Ellis: Executive Director

Jennie Thollander: Director of Program Expansion

Sarah Richardson: Controller



Anne Muilman: Human Resources

Jackie Merrick: Development Director

Conni Thoms: Volunteer Coordinator/Special Events/Corporate Sales

Janice Mason: Accounting

Jennifer Fagan: Admissions and Administration Assistant


Adèle Brown: Program Director - Main Campus

George White: Lead Job Supervisor - LIGHT Campus

Lane Cagle: Lead Job Supervisor - ATX Campus

Ashley Emmert: Enterprise Manager

Summer Kennedy: Asst. Program Director - Main Campus

Bethany Scott: Job Supervisor

Cathi Stallings: Job Supervisor

Christina Hurtado: Job Supervisor

Stefani Matott: Job Supervisor

Trish Hartle: Job Supervisor

Callie Watson: Job Supervisor

Lauren Lenart Desabimana: Job Supervisor

Ava Schwarzlose: Job Supervisor

Maddy Ham: Citizen Shop Supervisor

Devorah Allen: Citizen Assistant

Volunteer Staff

Robin Gilleland: Director of Shop Culture

Caroline Knauth: Safety Coordinator


Beth Rizza: Cafe Manager

Macy Hedrick: Cafe Logistics

Dan Guevara: Cafe Associate

CJ Barnard: Cafe Citizen Supervisor

Denise Campbell: Cafe Front of House

Frances Muguerza: Cafe Associate


Lori Jones: Shop Manager

Jodi Franke: Inventory Specialist

Aubrey Hooper: Shop Associate


Julia Byars: Residential Director & House Parent

Zelinda Richards: House Parent

"By the grace of God, our community was created and continues to grow and serve."